Owning real estate on your customers smartphone drives continued usage, engagement and loyalty to your travel agency brand V the competition.
Packing your mobile App with features they can enjoy pre, during and post the cruise will ensure customers will keep coming back for more.
The Customer profile area provides a ‘Countdown” to booked cruises which links through to full itinerary details, holiday payment details and any balances due. To help with on going targeting of offers & marketing , cruise lines of interest ,type of cruises & favourite departure & destination ports are tracked . Cruise line loyalty numbers can also be recorded to ensure optimum pricing can be provided and searches can be pre populated with user interests. The countdown can also be used to sell “add ons” as the cruise holiday approaches.
Your Agency operations team & your clients will love the feature to upload all documentation related to the cruise booking into the App for easy access & reference. This reduces communication costs and allows agents to post FAQ’s, in port recommendations and other useful information to enhance enjoyment of the cruise.
If your agency offers a loyalty programme, all benefits can be registered in the App, along with the tier reached, encouraging upsell and repeat booking.
If you have any questions regarding our service then please contact us..